Shipping & Returns

Printed to order, just for you

Every POTP piece is printed after you order it. That means no overstock, less waste, and a fresh print every time. Your order is printed and packed within 2–5 business days, then handed to the courier.

Delivery times & costs

Total time from order to your door (printing + delivery):

  • United Kingdom: 5–8 business days · £4.99 · FREE on orders of £49+
  • European Union: 6–10 business days · £6.99
  • United States: 7–14 business days · $6.99 · FREE on orders over $75
  • Canada, Australia & New Zealand: 7–14 business days · $9.99
  • Rest of the world: 10–20 business days · $14.99

Prices are shown in your local currency at checkout. You'll get a tracking link by email as soon as your order ships.

Customs & duties

UK and EU orders are printed locally, so there are no extra customs charges. Orders to other countries may be subject to local import duties or taxes, which are the customer's responsibility.

Returns & exchanges

Changed your mind or need a different size? You can return unworn, unwashed items within 14 days of delivery. Email us with your order number and we'll send you the return address. Return postage is paid by the customer, and your refund is issued within 14 days of us receiving the item.

Faulty, damaged or misprinted?

If anything arrives damaged, misprinted or wrong, email us within 30 days of delivery with your order number and a photo. We'll send a free replacement or give you a full refund. No need to send the item back.

Lost parcel?

If your tracking hasn't updated for 7 business days, get in touch and we'll chase the courier or reship your order.

Contact us — we reply within 24 hours, Monday to Friday.